We’re committed to helping you protect your information from continuously evolving fraud tactics. Learn about common types of banking fraud, how to protect yourself and what we do to help keep you and your information secure.
Common fraud strategies
Fraudsters may impersonate Rogers Bank through email (a.k.a. phishing) or text message (a.k.a. smishing) to trick you into providing personal or financial information or clicking malicious links.
Urgent requests claiming your account is at risk or will be closed
Spelling or grammatical errors
Requests your personal information, card numbers, passwords
Suspicious links or attachments
Email addresses that look similar to but are slightly different than legitimate
If you think an email is suspicious, do not click on any links and report them to abuse@rogers.com
If you think a text message is suspicious, do not tap any links and forward the message to 7726 (SPAM)
Fraudsters will call you and pretend to be Rogers Bank (a.k.a. vishing) to obtain your personal and financial information.
Caller pressures you to act quickly
Asks for your one-time verification code (we will never call you to ask for these codes)
Requests your personal information, card numbers, passwords
Caller uses threatening language
Caller ID appears to be legitimate (this can be spoofed)
If you think a phone call is suspicious, we encourage you to hang up and call the number on the back of your card to verify its legitimacy.
Avoid scams by keeping these things in mind :
Be skeptical of any unsolicited communications.
You can always verify the legitimacy by calling us directly.
