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Answers to frequently asked questions on topics like card applications, rewards, security, and more.

How To...

Step-by-step instructions to help you get the most out of your Rogers Bank credit card.

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Account Inquiries

To speak with Customer Care and get hands-on support, call us at:

1 855 775-2265

Collect (outside Canada and U.S.)
1 705 522-7412

Customer care representatives are available:
Monday to Friday: 8 a.m. to 11 p.m. (ET)
Saturday and Sunday: 10 a.m. to 7 p.m. (ET)

Lost or Stolen Card

If you believe your card has been lost or stolen, call us immediately at:

1 855 775-2265

Collect (outside Canada and U.S.)
1 705 522-7412