For those whose legal names do not reflect their true identity, the name on their credit card is a reminder of who they are not.

True Name offers Rogers Bank customers an option to display their preferred name on their credit card, so they can transact with security and peace of mind.

Adding a preferred name to your Rogers Mastercard account is optional. However, it may be mandatory for you to provide a preferred name if your first or last name exceeds the maximum number of characters that can be printed on your card, or if your name contains multiple words or spaces.

We don’t currently support this service through online banking or the Rogers Bank app. If you would like to add, modify or delete a preferred name to your existing Rogers Bank credit card account, please call the number on the back of your card.

Yes, when you call the number on the back of your card to add, modify or delete a preferred name on your Rogers Bank credit card account, the agent will request a replacement card to be sent to the primary address on the account.

True Name is available on all Rogers Bank consumer credit cards.

True Name delivers the same robust security standards that you expect from Rogers Bank. Your identity and account access remain fully protected with our high-level security protocols.