How To

Resources to help you get the most out of your Rogers Bank credit card.

Getting started

Activation icon

Set up your account and activate your new card

Get set up to manage your account and start earning cash back rewards.

Pre-authorization icon

Set up pre-authorized payments

Automatically pay your Rogers, Fido or chatr bill through pre-authorized payment.

Send Secured Funds icon

Send Secured Funds

To activate your chatr Secured Mastercard® you’ll need to provide security funds to set your spending limit.

Getting more from your card

Redemption icon

Redeem your cash back rewards

Apply cash back rewards towards purchases you've already made.

Alerts icon

Set up account alerts

Rogers Bank alerts help you manage your budget and stay on top of your account. We’ll send you a text or email alert as soon as we notice a change in your activity.

Lock/Unlock icon

Lock or unlock your card

Lock your primary card to temporarily block new purchases, then unlock it at any time.

Fraud Alerts icon

Fraud Alerts

When we notice suspicious activity on your account a fraud alert will help keep your account safe.

Estatements icon

Switch to e-statements

Enjoy convenient access to your online statements from the previous 24 months, any time you like.

Authorized users icon

Add authorized users or request supplementary cards

Request a supplementary card for authorized users and earn rewards even faster!

Balance Protection Insurance icon

Add balance protection insurance

Protect yourself and your loved ones against the financial impact of unforseen events.

Premium rates may apply.