Changes to alerts

As of November 13, 2025, the following alerts will be discontinued

• Mail/telephone purchases

• Internet purchases

• Cash advances

• Purchases made outside select provinces, territories & U.S. states

• Purchase not approved when the card is locked

• Balance exceeds a specific amount

• Daily balance

• Balance Transfer Request

You will continue to receive any alerts you have enrolled into, as we work to deactivate the alerts. But you will not be able to unenroll. You will stop receiving these alerts on November 13, 2025. All other alerts will be unaffected.

To continue receiving alerts for purchase and cash advance transactions, enroll in the Purchase Alert.